IWS - Login

Human Resources Command - Integrated Web Services

ATTENTION

You are accessing a U.S. Government (USG) Information System (IS) that is provided for USG-authorized use only.

By using this IS (which includes any device attached to this IS), you consent to the following conditions:

The USG routinely intercepts and monitors communications on this IS for purposes including, but not limited to, penetration testing, COMSEC monitoring, network operations and defense, personnel misconduct (PM), law enforcement (LE), and counterintelligence (CI) investigations.

At any time, the USG may inspect and seize data stored on this IS.

Communications using, or data stored on, this IS are not private, are subject to routine monitoring , interception, and search, and may be disclosed or used for USG-authorized purpose.

This IS includes security measures (e.g., authentication and access controls) to protect USG interests--not for your personal benefit or privacy.

Notwithstanding the above, using this IS does not constitute consent to PM, LE or CI investigative searching or monitoring of the consent of privileged communications, or work product, related to personal representation or services by attorneys, psychotherapists, or clergy, and their assistants. Such communications and work products are private and confidential.

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Related Links

Security and Privacy Notice

SMS WEB Access Request Information

SMS WEB access is granted by YOUR organization.

HRC Users – Contact your IMO

Outside of HRC – Contact your MPOC

Using the SMS WEB ACCESS POC LIST, determine your organization’s POC.

You may send an email by clicking the envelope icon located to the right of the appropriate POC’s name.

**If your organization is not represented in the POC list, send an email to usarmy.knox.hrc.mbx.sms-accounts@army.mil. The team will assist you in identifying or creating a Master Point of Contact for your organization.

Info

Date:	2025/03/17
Server:	2E57
Version:	1.0.85.0

Alert Message

Soldier Management Services - Web Portal (SMS WEB)

Soldier Management Services - WEB Portal (SMS WEB) is a web-based collection of data, applications, and tools to assist Career Managers and Human Resource Personnel in supporting Active Army, Army Reserve, and Army National Guard Soldiers, veterans, retirees, family members, and other stakeholders.

Access to SMS WEB is provisioned by the Human Resources Command (HRC) via Directorate Information Management Officers (IMO) and designated Master Points of Contact (MPOC), located outside of HRC.

To login, click the "Use your CAC" or “Use your DS Logon” link located in the upper left and follow the prompts.

**If you are unable to log in, verify that you have an active SMS WEB account by contacting your IMO or MPOC.

Accounts not accessed within 35 consecutive days will deactivate automatically. Access must be restored by your IMO or MPOC.

For all other IT issues, please contact the Army Enterprise Service Management Platform (AESMP) for assistance. You may use the following methods to contact them:

Option 1: By telephone, by calling 1-866-335-2769

Option 2: Via the web, by visiting https://www.aesmp.army.mil/

Provide the following information with your request:

Name
User's Official Email (Or AMID ID)
DOD ID
Unit Information
Telephone Number
Explanation of the problem

Attention: This is a Department of Defense Computer System. DOD computer systems may be monitored for all lawful purposes, including to ensure that their use is authorized, for management of the system, to facilitate protection against unauthorized access and to verify security procedures, survivability, and operation security. Monitoring includes, but is not limited to, active attacks by system. During monitoring, information may be examined, recorded, copied, and used for authorized purposes. All information, including personal information, placed, or sent over this system may be monitored and verified. Use of this DOD computer system, authorized or unauthorized, constitutes consent to monitoring of activity on this system, including the entry or updating of personal information. Unauthorized use may subject you to criminal prosecution. Deliberate entry of inaccurate data or misleading data can result in disciplinary action and/or criminal prosecution. Evidence collected during monitoring may be used for administrative, criminal, or other adverse action. Use of this system constitutes consent to monitoring for all lawful purposes. I acknowledge the terms and agree to comply with the conditions as stated. I am aware that all my activities on this system will be automatically recorded by the system and will made available to appropriate officials upon an official request.